Source: The Business Times, Tim Frear
March 24, 2009
Instead of slugging it out alone
or selling out to a giant, SMEs can cooperate and share resources
THE world must seem like a pretty lonely place to owners of small
and medium enterprises (SMEs), looking at the devastation caused
by the global downturn. Intense competitive pressures are causing
cut-throat price wars. Long-standing business relationships are
being strained as companies try to squeeze every drop of profit
from each deal. They are forced to hammer out tough deals with
suppliers, who in turn try to pass on the cost to the next company
in the business chain.
Being swallowed by a giant means a loss of identity and the destruction
of personal relationships and intimate understanding developed
with clients over many years.
The challenges of a recession force all SMEs to think long and
hard about the best strategy to ensure survival. For some, trying
to go it alone will inevitably lead to failure - larger firms
with deeper pockets can outprice and outlast smaller players.
For others, the only option they see is to sell to a bigger player
- losing control and the identity of their business in the process.
And in a contracting economy where funds for acquisitions are
scarce, there is no way the owner of an SME can achieve the best
price for the business they have built.
However, there is a third way.
SMEs can find a strong business ally - a sort of 'enterprising
big brother' - that can give them reach and capacity that will
see them through the tough times ahead. An alliance between the
right companies is a powerful way to strengthen each member of
the partnership. Smaller companies benefit from joining with a
larger, more established player to gain access to technology and
marketing expertise. Large companies get a loyal ally in a market
where they otherwise would have no representation. And for companies
of comparable size and strength working in different markets,
an alliance gives both parties access to a new potential client
base as well as the ability to claim greater international reach.
So, if your SME is one that needs the expanded reach that comes
from forming a global alliance, what benefits should you look
for? Brand: Look for a strong brand you can trade on. Brands are
all about pre-selling a product or service, so when it comes to
converting a potential lead into a contract, the job is already
half-done. A strong brand also implies stability and longevity,
which in a time of economic turmoil should never be undervalued.
Another benefit is the ability of partner companies to share marketing
resources so that branding efforts, such as public relations and
advertising, are more efficient at reaching a global customer
base.
Technology: An alliance between companies can lead to shared access
to advanced technology and systems that would be beyond the reach
of a smaller company acting alone. SMEs find it hard to justify
the cost and investment required to develop a customised technology
platform, so it makes sense to parlay a 'big brother's' investments
or share the costs across a group of companies. The core member
of the alliance may already have technology in place that smaller
companies can integrate with.
Regulatory: Access to experienced legal and regulatory compliance
services are essential elements for successful international operations.
However, legal and regulatory experts are highly specialised people
and it is unreasonable for some companies to have experts in every
international market. A better approach is for experts in different
countries to be available to others in the group, so a seamless
service can be offered to all customers.
Customers. An alliance of companies works well when customers
can be shared. While you can refer one of your clients to another
member, you can expect other members to refer relevant work back
to you.
Alliances between companies in different countries already exist
in several industries including accounting, real estate, insurance
and business/financial services. In the transport and logistics
sector, BDP International is one company that has established
its own network of like-minded companies, called the BDP Global
Network.
This alliance of companies follows an unprecedented period of
consolidation in the logistics industry, in which the largest
players acquired many smaller firms. The belief of the multinationals
is simply that bigger equals better. Yet, for many firms, being
swallowed by a giant has meant a loss of identity and the destruction
of personal relationships and intimate understanding developed
with clients over many years. Most importantly, the quality of
core service often suffers.
The logistics and transport industry is fiercely competitive,
so the motivation for creating the global network is clear. Survival,
let alone success in the 21st century, is being driven by better
service, more technology, more sales coverage, more aggressive
pricing, more global presence and more knowledge.
So far, 18 companies have joined forces under the BDP Global Network
banner. The group now has members from Saudi Arabia, Japan, Egypt,
South Africa, New Zealand, Switzerland, Portugal, Turkey, Israel,
Venezuela, Peru, Ecuador, Uruguay and Colombia, Philippines, Sri
Lanka, Jordan and Greece. The secretariat is based in Singapore
and, with BDP's own office network, offers clients access to 120
different countries.
To make a member-based alliance like the BDP Global Network, several
ingredients are required. The first key to success is the ability
to identify companies with similar corporate values and goals.
If the business philosophies match, then the relationships required
to make the partnership work fall more easily into place.
Second, the members themselves must share responsibility for the
overall direction. It is all too easy for one or two bigger firms
to dictate terms, but this approach will lead to division and
failure. With the BDP approach, the members themselves have formed
a leadership team to set direction for the organisation.
Together, this relatively small number of carefully selected firms
can effectively compete with the spending power and reach of the
multi-nationals. The membership-based programme enables quality
firms to be part of a truly global organisation without compromising
client service and local know-how. Each company has maintained
its own identity. And most importantly, by working cooperatively
and sharing costs, skills, customers and capabilities - the members
of the alliance are in a much stronger position to navigate the
economic downturn and come away stronger as the recovery begins.
The writer is director of BDP Global Network Services, a unit
of BDP International.



