Integrated Technologies :
CustomerCorrect
BDP
CustomerCorrect is our Web-based tool designed to help expedite
customer service inquiries more efficiently and in "real
time." It provides direct and immediate access to customer
service specialists throughout our global logistics and transportation
network. With our numerous freight logistic facilities, subsidiaries,
joint ventures and strategic partnerships located around the
world, CustomerCorrect provides customers an easy and direct
link to BDP to quickly resolve issues.
Better timing and accuracy of import/export documentation |
|
More informed decision-making |
|
Improved interpersonal communication
-- internally and between BDP and customers |
|
| Quick "flagging" of issues pertinent to operations | |
| Greater productivity and customer service across all BDP operations |


