BDPSmart is a comprehensive online logistics customer portal providing end-to-end global visibility and proactive communications supported by management-by-exception protocols, all via a single, Web-based interface.

A one-of-a-kind knowledge tool, supported by robust back-end technology, it gives BDP's customers and employees the power to make decisions, more quickly and productively, by delivering real-time shipment status and an array of logistics reports and metrics to improve the performance of customers’ supply chains.

Its most compelling feature is its unprecedented flexibility, which gives users the control to select what type of information they want to see, how they want to see it, and who they want to see it without a lot of custom programming.

BDPSmart provides easy access to:

	Tracking and Tracing Information - SmartTracking
	Electronic Document Generation and Storage - SmartDocs
	Metrics Graphs and Drill-Down Reports - SmartMetrics
	User-Created and System-Designed Reporting Tools - SmartUser Reports and SmartReports
	Proactive Event Management System - SmartAlerts
	Correct service anomalies - CustomerCorrect
	Inquire about global, multi-modal (ocean, air, inland) rates- Global Rate Inquiry (RIQ)
	Request booking and rate information